365acr Withdrawal & KYC Guide: How to Withdraw and Verify Your Account

By the end of this guide you will know exactly how to submit a 365acr withdraw request, complete KYC verification before your first payout, understand the limits and timing, and fix the most common rejection reasons — all without needing to contact support.

365acr cashier screen showing a withdrawal form and payment method selection on a mobile device
365acr cashier — initiate a withdraw request from the mobile app or browser in under two minutes.

Withdrawal Limits & Timing: What to Expect

365acr processes payouts quickly. Most withdrawals arrive in your bKash or Nagad wallet within 13 minutes of approval. First-time withdrawals go through an extra identity check, which adds up to 2 hours for that initial request only.

KYC review included
Item Amount / Time Notes
Minimum withdrawal ৳1,400 Per request
Daily withdrawal limit ৳50,000 Copper tier; higher for VIP
Standard payout time 13 minutes After approval
First-ever withdrawal Up to 2 hours
KYC review time Up to 6 hours Documents reviewed by the team
Withdrawal fee ৳0 No fee charged by 365acr
Good to know: 365acr does not charge any withdrawal fee. Your mobile wallet provider (bKash, Nagad, Rocket) may apply their own small transaction fee on receipt.

How to Submit a 365acr Withdrawal Request

The process takes less than two minutes from the cashier screen. Make sure your KYC is approved before your first request — otherwise the system will prompt you to upload documents first.

  1. 1

    Log in to your 365acr account

    Open the 365acr website or the Android app. Enter your registered phone number and password. If you have two-factor authentication enabled, enter the OTP sent to your number.

  2. 2

    Open the Cashier and select Withdraw

    Tap your account avatar (top right), then tap Cashier. Choose the Withdraw tab. You will see your available balance and any active bonus balance shown separately.

  3. 3

    Pick your payment method and enter the amount

    Select bKash, Nagad, Rocket, Upay, or Bank Transfer. Enter the amount you want to withdraw — minimum ৳1,400. Make sure the wallet number matches the one registered on your 365acr account.

  4. 4

    Confirm and submit

    Review the details: amount, destination wallet, and any applicable wagering completion. Tap Confirm Withdrawal. You will receive an on-screen confirmation and an SMS notification.

  5. 5

    Wait for approval and check your wallet

    Standard processing takes about 13 minutes. Check your bKash or Nagad transaction history — not just the 365acr balance — to confirm the funds have arrived. Contact live chat if nothing appears after 30 minutes.

Before you withdraw: Any active bonus balance must meet the ×9 wagering requirement before those funds can be cashed out. Your real-money balance and bonus balance are shown separately in the cashier.

Supported Withdrawal Methods

All five payment methods available for deposits also support withdrawals. Payout times are the same regardless of which method you choose.

  • Method Min. Withdrawal Payout Time Daily Limit
  • bKash ৳1,400 ~13 min ৳50,000
  • Nagad ৳1,400 ~13 min ৳50,000
  • Rocket ৳1,400 ~13 min ৳50,000
  • Upay ৳1,400 ~13 min ৳50,000
  • Bank Transfer ৳1,400 ~13 min ৳50,000

KYC: Why 365acr Requires Identity Verification

KYC (Know Your Customer) is a standard financial compliance check. 365acr requires it before your first withdrawal to confirm you are the account owner and that you are at least 18 years old. It also protects your account — once your identity is linked, no one else can claim your funds.

You only complete KYC once. After the team approves your documents (within 6 hours), all future withdrawals go through the standard 13-minute process without any extra checks.

When to submit KYC: You can upload documents any time after registration — you do not have to wait until your first withdrawal request. Submitting early means you will not face delays when you want to cash out.

Accepted KYC Documents

365acr accepts three types of government-issued identity documents. Any one of these is sufficient — you do not need to submit all three.

National ID Card (NID)

Both sides required. Smart NID or old laminated NID accepted.

Passport

Photo page and data page. Must be valid (not expired).

Driving Licence

Both sides required. Must match the name on your 365acr account.

How to Upload Your KYC Documents

The upload process is done entirely inside your account dashboard — no email attachment needed.

  1. 1

    Go to Account Settings → Identity Verification

    Log in to 365acr, tap your avatar, then select Account Settings. Find the Identity Verification section — it will show a yellow "Pending" badge until approved.

  2. 2

    Choose your document type

    Select National ID Card, Passport, or Driving Licence from the dropdown. Read the on-screen tips before you take photos — they explain the common mistakes that cause rejections.

  3. 3

    Upload front and back photos

    Tap Upload Front and select a clear photo or scan. Then upload the back side. File formats accepted: JPG, PNG, PDF. Maximum file size is 5 MB per image.

  4. 4

    Submit and wait for review

    Tap Submit for Review. The 365acr compliance team reviews documents within 6 hours. You will receive an SMS and on-screen notification when your account is verified.

Photo & Scan Requirements

Poor image quality is the single biggest reason KYC submissions get delayed. Follow these requirements and your first submission will be accepted.

All four corners of the document must be visible in the frame — no cropping.
Text must be sharp and fully readable. Blurry or shaky photos will be rejected.
Shoot in good lighting — natural daylight works well. Avoid harsh shadows or flash glare over the document surface.
No editing, filters, or redactions. The document must appear exactly as issued.
File size between 100 KB and 5 MB. Very small file sizes usually mean low resolution.
The name on the document must match the name you registered with on 365acr exactly.

Privacy & Data Handling

365acr stores KYC documents on encrypted servers. Your data is used solely for identity verification and is not shared with third parties for marketing. You may request deletion of your data by contacting [email protected]. Documents are retained only as long as required by the platform's compliance obligations.

Why Withdrawals Get Rejected — and How to Fix Each One

Withdrawal requests are rejected for specific reasons. The cashier screen will show the rejection reason. Here are the most common ones and the fix for each.

  • Incomplete wagering on active bonus
    Fix: Check your bonus balance in the cashier. Continue playing until the ×9 wagering requirement is met, then resubmit.
  • Withdrawal amount below minimum (৳1,400)
    Fix: Increase the amount to at least ৳1,400 per request. There is no workaround — the minimum is fixed.
  • Wallet number does not match account records
    Fix: The destination wallet must be registered in your 365acr account profile. Update it under Account Settings → Payment Methods before resubmitting.
  • KYC not yet approved
    Fix: Upload your NID, passport, or driving licence through Account Settings → Identity Verification. Wait for the review (up to 6 hours), then resubmit the withdrawal.
  • Daily limit already reached (৳50,000 for Copper tier)
    Fix: The limit resets at midnight (UTC+06). Submit again the next day, or reach a higher VIP tier for increased daily limits.
  • Insufficient real-money balance
    Fix: Bonus funds and real-money funds are separate. Make sure you have enough cleared real-money balance — not just a total including uncleared bonuses.

Higher Daily Limits with 365acr VIP Tiers

The standard ৳50,000 daily limit applies to all Copper-tier accounts. As you move up through 365acr's VIP tiers, your daily withdrawal ceiling increases significantly.

VIP Tier Monthly Turnover Daily Withdrawal Limit Cashback
Copper ৳0 ৳50,000 1.7%
Silver ৳25,000 ৳66,000 2.0%
Gold ৳1,20,000 ৳87,000 2.3%
Platinum ৳5,90,000 ৳1,10,000 2.6%
Titanium ৳28,00,000 ৳1,50,000 2.9%
Royal ৳1,40,00,000 ৳2,00,000 3.2%

If you regularly withdraw large amounts, reaching Silver or Gold tier by increasing your monthly play volume is a practical way to raise your daily ceiling. See the full 365acr Bonus & VIP guide for tier details.

Questions Players Ask About 365acr Withdrawals

How long does a 365acr withdrawal take?

Standard withdrawals are processed in approximately 13 minutes after approval. Your very first withdrawal includes a KYC review, which can take up to 2 hours in total. Once KYC is approved, all future payouts use the standard 13-minute timeline.

What is the minimum amount I can withdraw?

The minimum withdrawal at 365acr is ৳1,400 per request. There is no maximum per request, but there is a daily limit of ৳50,000 for Copper-tier accounts. Higher VIP tiers have higher daily limits — up to ৳2,00,000 for Royal members.

Do I need KYC before every withdrawal?

No. KYC is a one-time process. Once the team approves your documents, your account is permanently verified. You will not be asked to re-submit documents unless you change your registered name or payment details.

Which documents are accepted for 365acr KYC?

Three types of government-issued documents are accepted: National ID Card (NID), Passport, and Driving Licence. You only need to submit one. Both sides are required for the NID and Driving Licence; for a passport, the photo page and data page are sufficient.

My withdrawal was rejected — what should I do?

Check the rejection reason shown in the cashier screen. The most common issues are: incomplete bonus wagering (×9 required), a destination wallet that does not match your account, or a pending KYC. Fix the specific issue and resubmit. If the reason is unclear, contact 365acr 24/7 Live Chat for help.

Can I withdraw to a different bKash number than the one I deposited from?

No. The destination wallet for a withdrawal must match the payment method registered on your 365acr account. You can update your registered wallet number under Account Settings → Payment Methods, but you may need to re-verify the new number before withdrawing.

Is there a withdrawal fee at 365acr?

365acr does not charge any withdrawal fee. However, your mobile wallet provider (bKash, Nagad, Rocket, etc.) may apply their standard cash-out fee on your end. This is outside 365acr's control.

How is my KYC data kept safe?

All identity documents are stored on encrypted servers and accessed only by the 365acr compliance team for verification purposes. Your data is never sold or shared with advertisers. To request data deletion, email [email protected] with your account details.

Ready to withdraw your winnings?

Your 365acr account needs to be active before you can withdraw. If you have not registered yet, set up your account now — it takes under three minutes with your phone and bKash.

Create Account Log In to Withdraw

Need the app? Download the 365acr Android APK to manage withdrawals on mobile.

  • SSL Encrypted
  • 18+ Only
  • 24/7 Support
  • bKash & Nagad